How Much Is Chatbot Subscription?

Essential

ChatBot.com Essential starts at $19 per user per month when billed annually, or $25 per user per month when billed monthly. The listed plan includes an AI chatbot, live chat, a shared inbox, and a ticketing system. The AI allowance is 10 resolutions. Because the price is per user, multiply the seat price by the number of users who need access.

For a single user, that is $19 per month on annual billing, with an annual commitment, or $25 month to month. The plan does not have a permanent free tier, but ChatBot.com offers a free trial. A trial is useful for checking whether the inbox and ticketing workflow fit before paying, but it does not change the recurring plan price.

Growth

Growth costs $79 per month on annual billing or $99 per month on monthly billing. The plan includes 200 AI Agent resolutions, unlimited chat history, and advanced reporting. The stated prices are per user, so team totals rise with seats. The extra-resolution pack described in the pricing material costs $49.50 for 50 resolutions. The pack’s billing period and how it applies across a team are not specified, so treat it as a possible usage cost rather than adding it to a base estimate.

A resolution allowance matters if the team expects the AI to resolve many conversations without a person. Check how the vendor defines a resolution and what happens when the allowance is used before estimating a busy month. Do not assume that a conversation, an AI reply, and a resolved outcome are interchangeable units.

Enterprise

Enterprise pricing is custom. The listed offer includes dedicated onboarding, SLAs, and a dedicated account manager. There is no published figure in the supplied plan information to use for a monthly or annual total. Ask for a quote that separates seat fees, AI usage, onboarding, and any contracted service terms so the recurring cost is clear.

Across the listed plans, seat price is only one part of the decision: check the allowance and the unit it counts. For a team weighing a different model, momo charges a flat euro plan fee and includes a stated monthly AI-conversation allowance. It also includes a helpdesk inbox on every plan, with live teammate takeover. That structure avoids a per-resolution fee and credit packs, but its AI-conversation allowance should not be compared one-for-one with another vendor’s resolutions.

How to compare a chatbot subscription before you pay

Start by estimating how many people need access, then calculate the recurring seat cost for the billing term you expect to use. Next, estimate how many AI outcomes or conversations the team handles in a typical month. Keep those measures separate: ChatBot.com lists AI resolutions, while momo’s plans include AI conversations, and the units are not interchangeable. Ask what happens when an allowance runs out and confirm the price and billing period for any extra usage. Also distinguish the monthly-equivalent price on annual billing from a month-to-month price; the lower annual-billing figure comes with an annual commitment. For custom Enterprise pricing, request a quote that separates recurring charges from service terms and any other fees. These checks help you compare the expected bill, not just the headline subscription price. For broader budgeting context, see the AI chatbot cost breakdown.

What the base subscription costs by team size

The estimates below multiply ChatBot.com’s per-user price by the stated number of seats. Annual totals multiply the monthly-equivalent annual-billing rate by 12. They are base subscription totals only; they do not assume extra resolution use or add the separately priced pack. These are arithmetic examples based on the stated number of seats.

Plan and billing	One user	Five users	Ten users
Essential, monthly billing	$25/month; $300/year	$125/month; $1,500/year	$250/month; $3,000/year
Essential, annual billing	$19/month equivalent; $228/year	$95/month equivalent; $1,140/year	$190/month equivalent; $2,280/year
Growth, monthly billing	$99/month; $1,188/year	$495/month; $5,940/year	$990/month; $11,880/year
Growth, annual billing	$79/month equivalent; $948/year	$395/month equivalent; $4,740/year	$790/month equivalent; $9,480/year

These calculations make the seat multiplier visible. A five-person Essential team at the annual-billing rate has a base subscription total of $95 per month equivalent, while five seats on Growth at the annual-billing rate total $395 per month equivalent. The figures do not include any additional resolution packs. The listed Growth allowance is 200 resolutions, but the supplied material does not make clear whether that allowance is shared across seats or applied another way, so do not multiply it by the seat count when budgeting.

What is the cheapest AI chatbot subscription for a team?

There is no single cheapest option for every team: the total depends on the billing unit, number of users, and included AI allowance. A free entry plan may suit a team testing a workflow, while a paid plan may be easier to budget when its seat count and usage limit match the expected workload. Compare the total for the people who need access, not only the price for one user. Then check whether the included allowance covers a typical month and whether extra usage is billed separately. If your team is also weighing human chat against automated answers, this live chat versus chatbot guide can help frame the choice.

When a per-user plan may fit

A per-user plan can be straightforward to budget when the number of people who need access is stable and the included AI allowance fits the workload. ChatBot.com Essential also lists live chat, a shared inbox, and ticketing, which may suit a team looking for those functions alongside an AI chatbot. Growth lists a larger resolution allowance and advanced reporting. Compare those inclusions with the work your team needs to do, rather than treating a higher tier as automatically necessary.

The cost can become harder to forecast if seats grow, if AI usage exceeds an allowance, or if the vendor counts resolutions differently from the way your team counts conversations. Before subscribing, write down the expected seats, billing term, and AI unit you need. Then check what extra usage costs and how it is charged. For predictable support-desk budgeting, momo’s fees are flat plan prices in euros with included AI-conversation limits; the shared inbox is included on every plan.