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Free customer support tools for support and marketing teams

Free customer support tools include pages for campaign tagging and chatbot cost modelling. This hub is for e-commerce owners, support leads and marketing teams planning their next task.

Open the UTM builderStart free with momo

30

one-time AI conversations on Free

1

agent on the Free plan

5

customer conversation channels supported

Find customer service tools for your task

This hub brings together a campaign-tagging tool page and a chatbot cost-modelling tool page.

  • Find the UTM builder page for campaign tagging.
  • Find the chatbot ROI calculator page for chatbot cost modelling.
  • Choose a destination by whether your task is marketing or support planning.
  • Follow the instructions on the selected tool page.
  • Use the relevant page as a starting point for your work.

Open UTM builder

UTM builder

The UTM builder page is the destination for the UTM builder. Use it when that is the tool you are looking for.

Visit the UTM Builder

Choose a tool and continue on its page

The hub helps you find the relevant destination; tool-specific instructions belong to each child page.

  1. 1

    Choose the page that matches your task

    For the UTM builder, start with the UTM builder page. For chatbot cost modelling, choose the chatbot ROI calculator page.

  2. 2

    Read the selected tool page

    Follow the instructions on that page. The hub names the tools but does not add steps for using them.

  3. 3

    Use the page for your planning task

    Take the selected destination into your campaign or support planning without assuming a particular result.

Chatbot ROI calculator

The chatbot ROI calculator page is the destination for the chatbot ROI calculator. Go there when that is the tool you are looking for.

Visit the chatbot ROI calculator

Support desk considerations

A high-level view of common helpdesk functions and the corresponding momo details.

momoTypical helpdesk
Conversation handlingmomo answers from business knowledge and sends conversations needing a person to its shared inbox.Customer service software can centralize tickets and help agents manage customer inquiries.
ChannelsWeb chat, email, WhatsApp, Messenger and Instagram go into one shared inbox; Slack is also supported.Customer service software may bring customer interactions across channels into one platform.
Team accessEvery plan includes the helpdesk inbox, where teammates can take over a conversation.Customer service software provides a system for service agents to manage inquiries.
AI answer checksmomo checks drafted answers against retrieved business sources and says it is not sure below its confidence line.A typical helpdesk can centralize tickets and provide agents with context.
Pricing modelPlans use a flat fee with an included number of AI conversations, with no per-resolution fee or credit packs.Customer service software is used to manage support operations.

Questions about the free tools

What are the tools for customer service?

It is the name of one child page in this hub. Visit the UTM builder page for its details and instructions.

What does the chatbot ROI calculator help you do?

The child page is titled Chatbot ROI Calculator for Customer Support. Visit that page for its details and instructions.

What is help desk software?

Help desk software supports customer service work. This hub links to a UTM builder and chatbot ROI calculator, not a free ticketing system.

Where can I start using the tools for free?

Choose the UTM builder or chatbot ROI calculator page from this hub to find the tool you want. To start using momo, use the Start free button.

Start free with momo

Try momo's support desk with the Free plan; the two tool pages are separate destinations.

Start free