Features
Everything momo does: AI answers from your own content, shared inbox, ticketing, human handoff, chat widget and more.
- Chatbot hallucination prevention: cited answers and an accuracy gate
See how cited answers and an accuracy gate reduce the risk of unsupported chatbot replies. Learn what citations can show, when questions go to a human, and how to review content gaps.
- Bring your own API key chatbot: momo model key
Explains what bringing your own AI model key means for momo, distinguishing the hosted OpenRouter model choice from BYOK on self-hosted deployments. Covers cost and data-policy considerations, setup questions to resolve, and how cited answers and human handoff work.
- Website Chat Widget Under 30KB: Install and Setup Guide
Learn what a website chat widget does, how momo's one-script-tag installation and stated under-30KB size fit into setup, and how to test knowledge-based answers and human handoff. Includes practical checks for Shopify storefronts, page speed and uncertain questions.
- Live chat human takeover: how human handoff works
A guide to live chat human takeover in momo. Learn what happens when the AI is unsure, how a teammate can take over from the helpdesk inbox, and how Teach saves a human reply as approved knowledge.
- Order tracking chatbot: answer where is my order automatically
A guide to momo's Shopify order-status action for recurring where-is-my-order questions. Covers the lookup's scope, illustrative chat, setup considerations, limits, and human handoff.
- Self learning chatbot: A support AI that learns from every human reply
See how momo's Teach workflow lets a support teammate review a human reply and approve it as reusable knowledge. The AI uses business content for cited answers and opens a ticket when it is not sure.
- Helpdesk Ticketing System for Small Support Teams
A practical overview of momo's simple ticketing workflow: when AI opens a ticket, how a teammate takes over, and how Teach saves useful human answers as approved knowledge. Covers who the workflow suits and when a team may need a heavier helpdesk.