Best Free AI Agent Builder for Support

Free plans: what can you actually publish?

For customer support, “free” needs to mean more than access to a builder. You need to know whether the plan lets you put an agent in front of visitors, how much usage it includes, what happens when it reaches a limit, and whether a person can take over an unresolved conversation. A visual canvas or a free AI credit can be useful, but neither tells you the whole operating cost.

The documented information for LiveChatAI lists a Free plan and paid plans from $39 per month, but does not state the free usage limits. Botpress is listed with a visual builder and $5 in monthly AI credit; the related conversation, seat, knowledge, and publishing allowances are not established. Botpress Plus and Team have stated subscription prices, with AI spend charged in addition. Chatfuel has a listed paid plan at $69 per month, but no free plan is established here. Chatbase is described as a no-code support knowledge-base chatbot, but a verified price and free allowance are not established.

That means these options cannot be ranked by free capacity from the documented details alone. Treat a stated subscription price as one part of the bill, not necessarily the total. With Botpress, for example, the Plus and Team prices are explicitly shown alongside AI spend, so actual usage adds a variable cost. For frameworks built and run by a business, plan price is only one consideration: hosting, integrations, monitoring, and maintenance may also need to be arranged. No reliable rates for those costs are established here, so a complete monthly total would be guesswork.

For a support team that wants a published widget and a shared place for human follow-up, the Free plan provides a concrete allowance: 30 AI conversations one time, one agent, and one team member. It also includes a website widget, a helpdesk inbox, basic analytics, and up to 2 MB of knowledge across up to 10 sources. The free plan carries the momo badge on the widget. That is a defined starting point, not a recurring monthly conversation allowance. On paid plans, an AI conversation can hold up to 25 AI replies; on Free, it can hold up to 10.

A useful first check is therefore operational: can the free plan publish the support experience you need, and can your team see and take over the conversations the AI cannot answer? Then ask which parts of the price are fixed and which depend on AI usage. Those answers matter more than the word “free” in a plan name.

How to compare a free AI agent builder for business use

Start by separating access to a builder from the ability to run a support experience. A visual canvas, free AI credit, and published website widget are different things; check which are actually included. Then confirm whether the free allowance is recurring or one-time, and whether it covers enough conversations for your expected traffic. For example, the free allowance here is 30 one-time AI conversations, with one agent and one team member. That is useful for testing a workflow, but it should not be treated as a monthly quota.

Next, check what happens when the AI is uncertain. A shared inbox gives a teammate a place to follow up, while grounded answers and cited sources can help the team review how the agent responded. Finally, compare the complete cost model rather than the headline plan price. Frameworks may also require arranging hosting, integrations, monitoring, and maintenance. These checks help business buyers compare the practical operating fit without assuming that every free plan offers the same publishing, usage, or handoff terms.

What it really costs as your support team grows

A useful worked total needs a real plan price and a known team limit. The following examples use the stated EUR prices and team-member allowances. They are plan comparisons, not estimates of AI demand: the conversation allowance you need depends on how many conversations your customers bring to the desk. The examples do not add an unverified hosting, model, or support charge.

For a solo operator, Starter is EUR 29 per month, or EUR 319 for a year. It includes two team members, one agent, 500 AI conversations per month, and the website widget and email channel. The annual amount follows the stated yearly billing rule: eleven times the monthly price. A solo operator could also start on Free, but its 30 conversations are one-time rather than monthly, so it is not a recurring monthly allowance.

For a five-person support team, Growth is EUR 129 per month or EUR 1,419 per year. The plan includes five team members, three agents, and 2,000 AI conversations per month. Growth also includes Slack, an API, Zapier and webhooks, plus advanced analytics. The team size fits the stated five-member allowance; the plan price does not change according to the number of resolutions.

For a ten-person team, Scale is EUR 399 per month or EUR 4,389 per year. It includes ten team members, ten agents, and 6,000 AI conversations per month. API, Zapier and webhooks, and advanced analytics are included. The annual figure is eleven monthly payments, rather than twelve.

These totals show the plan fee, not an assumed amount of usage beyond the included conversations. The flat-fee option has an included monthly AI conversation allowance; it does not charge per resolution or sell credit packs. If you compare this with Botpress, keep the two cost lines separate: Plus is listed at $79 monthly plus AI spend, and Team at $445 monthly plus AI spend. The subscription amount is not the final total unless you also know the AI spend. No model-use rate or reliable workload estimate is established here, so adding a made-up number would make the comparison less useful.

A predictable plan fee is worth considering when the repeated work is support questions that can be answered from your own content, and a human needs to handle exceptions. It is less helpful to compare a fixed fee with a free credit allowance as if both covered the same number of customer conversations. Check the allowance, the people who need inbox access, and the channels you need before choosing.