Best Free Chat Bots for Business Support
The best free chat bots for business support range from EUR 0 to EUR 399 per month, with flat-fee tiers and defined conversation limits. A free chatbot app for personal questions is not the same as a support desk for your store or startup; compare usage limits, hidden setup costs, and the route to a human.
Business chatbot plans and limits at a glance
Personal AI chat and roleplay apps answer individual users; a business support bot needs business knowledge and a route to a human. Compare plan limits, included support tools, and billing terms before choosing a business chatbot.
The eesel Team and Business limits and features come from third-party-reported plan information, not a verified current official price list. Do not treat those limits as a direct comparison with AI conversations: the measures are not defined as equivalent.
Plan details
eesel Team
The supplied third-party plan information lists Team with up to 1,000 interactions per month and training on website and document sources. It does not give a Team price, so there is no verified monthly or annual total to quote here. The Shopify listing separately says the app is free to install, usage charges apply, and a free trial is available. Those statements describe an installation and trial, not a confirmed ongoing free tier. The supplied terms do not establish seat minimums, the trial duration, included usage, usage rates, or add-on costs. Check the current terms before budgeting, especially if the app will sit on top of a separate helpdesk.
eesel Business
The third-party plan details list up to 3,000 interactions per month, training on past support tickets, Microsoft Teams integration, AI actions and simulations. A Business price, seat minimum and full billing formula are not established in the supplied details. The Shopify listing states that recurring and usage-based charges are billed every 30 days in USD. Do not convert the interaction allowance into an assumed number of support conversations or quote a total without current usage and plan terms.
eesel Custom
Custom pricing is not public; contact sales for details. Listed capabilities include workflows with multiple agents and advanced API actions. No monthly or annual amount, seat terms, usage allowance or add-on schedule is established here. The Shopify listing’s free-install statement does not resolve those costs.
Free
Free costs EUR 0 and includes a one-time 30 AI conversations, one agent, one team member, the website widget, shared helpdesk inbox, basic analytics, and up to 2 MB of knowledge across 10 sources. The widget carries a momo badge. The allowance is not monthly.
Starter
Starter costs EUR 29 monthly or EUR 319 yearly. It includes 500 AI conversations per month, one agent, two team members, website and email channels, a shared inbox, Help Center, basic analytics, and 20 MB across 50 sources. It has no momo badge. Yearly billing is 11 times the monthly price.
Growth
Growth costs EUR 129 monthly or EUR 1,419 yearly. It includes 2,000 monthly AI conversations, three agents, five team members, Slack, API, Zapier, webhooks, advanced analytics, and 100 MB across 200 sources.
Scale
Scale costs EUR 399 monthly or EUR 4,389 yearly. It includes 6,000 monthly AI conversations, ten agents, ten team members, API, Zapier, webhooks, advanced analytics, and 500 MB across 1,000 sources. On paid plans, an AI conversation can contain up to 25 AI replies; Free allows up to 10.
EUR 0
A free install is not the same as a free plan
The eesel Shopify listing says free to install, but also says usage charges apply and a free trial is available. By contrast, the momo Free tier has a stated one-time conversation allowance and includes the shared inbox. Compare what happens after a trial or allowance ends before choosing a tool.
Know whether the no-cost option lasts beyond setup.
Total cost
What a solo agent, five-person team, and ten-person team pay
A fair total needs both the tool fee and the team’s actual support setup. Plan prices are flat and include a defined number of AI conversations; the helpdesk inbox is included on every plan. For related cost and setup guidance, see our free chatbot builder pricing guide and AI live chat support checklist. A like-for-like total for eesel cannot be calculated from those terms.
Solo agent. Free costs EUR 0 and includes one agent and one team member, but its 30 AI conversations are one-time. Starter costs EUR 29 for one month or EUR 319 for a year and includes one agent and two team members. The yearly amount is 11 monthly plan fees, not a monthly charge to add to the annual price. Choose between them based on whether a one-time test allowance is enough or regular monthly conversations are needed.
Five-person team. Growth is the listed momo tier with five team members: EUR 129 monthly or EUR 1,419 annually. It includes three agents and 2,000 AI conversations per month. The team-member limit and agent limit are different, so five teammates do not mean five AI agents. Starter allows two team members, so it does not fit a five-person team under the listed limits.
Ten-person team. Scale includes ten team members and ten agents, at EUR 399 monthly or EUR 4,389 annually. It includes 6,000 AI conversations per month. The listed plan fee is the plan total; no per-resolution fee or credit-pack purchase is added to it.
The useful cost question is not just the monthly fee. Count the conversations your bot is likely to handle, the people who need inbox access, and whether a separate helpdesk remains in the stack. With eesel, the supplied sources describe an existing support platform as part of the setup and give no verified current combined monthly total. Include that underlying platform and any usage charges when evaluating a quote.
A flat fee can make budgeting clearer when support volume is predictable, but the included conversation allowance still matters. An AI conversation can contain multiple replies, so do not compare it one-for-one with another vendor’s interaction or ticket without checking how each vendor counts usage.
momo plans by monthly conversation volume
Choose a tier based on the number of AI conversations, agents and teammates you need; yearly billing is 11 times the monthly price.
Included: A shared helpdesk inbox is included on every plan, including Free. · The AI uses your business knowledge and cites sources when confident; when it is not confident, it says so and opens a ticket.
Free
Try momo with real visitors.
€0€0 forever
- 30 AI conversations, one-time
- 1 agent, 1 team member
- Website widget
- Helpdesk inbox
- Basic analytics
- 2 MB of knowledge, 10 sources
Starter
One agent, steady traffic.
€29€27per month
- 500 AI conversations / month
- 1 agent, 2 team members
- Website widget and email
- Helpdesk inbox and Help Center
- Basic analytics
- No momo badge
- 20 MB of knowledge, 50 sources
Growth
More agents, more channels.
€129€118per month
- 2,000 AI conversations / month
- 3 agents, 5 team members
- Slack, Shopify, WhatsApp, Instagram, Messenger
- API, Zapier and webhooks
- Advanced analytics
- 100 MB of knowledge, 200 sources
Scale
High volume, every channel.
€399€366per month
- 6,000 AI conversations / month
- 10 agents, 10 team members
- Every channel
- API, Zapier and webhooks
- Advanced analytics
- 500 MB of knowledge, 1,000 sources
Need more resources or custom solutions? Contact us for Enterprise plans
FAQs about free business chatbots and pricing
Check the billing unit and the human-support workflow, not just the word “free.”
Does eesel have a free plan, or only a free trial?
The supplied third-party plan information says there is a seven-day free trial and no free plan. The Shopify listing says free to install and that a free trial is available, but also states usage charges apply. A free installation should not be treated as a permanent free tier.
What does eesel’s free installation include, and are there usage charges?
The Shopify listing confirms that installation is free, usage charges apply, and a free trial is available. It does not establish the trial duration, included usage, current usage rates or plan entitlements. It also says charges are billed in USD, with recurring and usage-based charges billed every 30 days.
What does eesel Team cost, and how many monthly interactions are included?
Team is listed with up to 1,000 interactions per month, but no price is stated. The plan includes training on websites and documents; check the interaction definition when comparing usage allowances.
Does eesel require a separate helpdesk subscription?
The supplied information describes eesel as commonly running alongside an existing support platform. If your setup needs that separate platform, include its subscription in the total rather than comparing only the AI tool’s fee. A universal combined price is not established by the supplied terms.
How should I compare AI conversations with eesel interactions?
Do not assume the units are equivalent: a paid AI conversation can contain up to 25 AI replies, while the Free plan allows up to 10. The interaction allowance uses a different measure, so check how usage is counted and what happens when the allowance is reached.
Which free chatbot includes a shared support inbox?
The Free plan includes a helpdesk inbox, one agent, one team member and 30 AI conversations as a one-time allowance. A teammate can take over a conversation live, and handoff collects the details the business chooses before it reaches a person. This is a business support workflow, rather than a personal AI chat app.
Try a business support bot with a free plan
Start with a website widget, your own support knowledge and an inbox for conversations that need a person.