Free Chatbot Builder Plans and Real Costs

Free plans: useful for testing, but check the allowance

A free chatbot builder can help you test whether visitors use a website chat and whether the answers reduce repetitive work. The word “free” does not tell you how many conversations, seats, knowledge sources or AI replies are included. Check those limits before putting a bot in front of customers, especially if several people need to manage escalations.

Chatling says its free plan includes unlimited chats, AI credits and essential tools. Chatling also lists add-ons for extra knowledge-base characters and removing its branding. Credit use varies with the AI model. Do not treat “unlimited chats” as proof that every form of AI use is unlimited.

WotNot's builder information describes flow-building features, channels and human handoff. For any free chatbot builder, check its allowance before forecasting a busy month or comparing a free tier with a paid plan.

The Free plan is EUR 0, with 30 AI conversations as a one-time allowance rather than a monthly refill. It includes one agent, one team member, a website widget and a helpdesk inbox. Each Free conversation can contain up to 10 AI replies. That makes the plan a bounded way to try a docs-grounded support workflow, not a monthly allowance for ongoing high-volume support.

Chatbase: annual-billed tiers and message credits

The supplied Chatbase pricing details list three paid prices: $32, $120 and $400 per month when billed yearly. They include 700, 4,000 and 15,000 monthly message credits respectively. These are credits, not conversations; the credit-to-conversation conversion is not supplied, so do not use the figures to claim a set number of customer chats.

The same tier details list 2, 3 and 5 workspace seats, plus training content sizes of 10 MB, 20 MB and 40 MB. Extra AI agents are available as an add-on, but its price is not supplied. The prices shown are annual-billed monthly amounts, not month-to-month rates.

momo: flat plan fees in euros

The paid plans use a flat fee with an included number of AI conversations per month. Starter is EUR 29 monthly or EUR 319 yearly; Growth is EUR 129 monthly or EUR 1,419 yearly; Scale is EUR 399 monthly or EUR 4,389 yearly. Each yearly price equals 11 monthly payments. Paid plans have no per-resolution fee and no credit packs.

Starter includes 500 AI conversations per month, one agent and two team members. Growth includes 2,000 conversations, three agents and five team members. Scale includes 6,000 conversations, ten agents and ten team members. A paid AI conversation can contain up to 25 AI replies. The included helpdesk inbox is available on every plan, including Free. Pick a plan by matching its conversation allowance and team capacity to your support workload, not by treating AI conversations as individual messages.

What it really costs: team size, usage and billing period

A solo support operator should start by separating the software price from the cost of usage. For Chatbase, the supplied tiers show 2, 3 and 5 seats, so a solo person could fit within the listed seat counts. But those listed prices are annual-billed monthly figures, and the plan allowance is measured in message credits. Without a conversion rate, a 1,000-conversation total cannot be calculated from the credits. Chatling and WotNot do not have enough verified pricing and limits in the supplied details for a comparable total.

For a five-person team, Growth has five team members and costs EUR 129 monthly. Paying yearly costs EUR 1,419 for the year. That plan includes 2,000 AI conversations per month and three agents. The team size fits the included member count, but not every team member is an agent: the plan's separate agent allowance is three. If the team needs more than that, the listed plan details do not establish an extra-agent price, so do not add an invented amount to the total.

For a ten-person team, Scale includes ten team members and ten agents. Its monthly total is EUR 399, or EUR 4,389 for a year. Scale includes 6,000 AI conversations per month. Those totals are the plan fees.

For a solo user, Free is EUR 0 for its one-time 30-conversation allowance. If the work requires a recurring monthly allowance, Starter costs EUR 29 per month or EUR 319 per year and includes two team members and 500 AI conversations monthly. A five-person team could use the Growth plan at EUR 129 monthly or EUR 1,419 yearly. A ten-person team could use Scale at EUR 399 monthly or EUR 4,389 yearly. These are plan totals, not per-seat calculations.

The price is worth paying when a recurring allowance and a shared inbox save the team from handling routine questions one by one. It is less useful to compare a one-time free allowance with a monthly paid quota as if they were equivalent. Before upgrading, count the conversations you expect the AI to handle, identify who needs to take over tickets, and check that the included number of agents and team members suits the way your support rota works.