Free Chatbot for Website: Compare Plans and Costs

Free

A free chatbot for website support can be a useful way to test a workflow, but check whether its allowance resets monthly. Free costs EUR 0. It includes 30 AI conversations once, one agent, one team member, a website widget, the helpdesk inbox, basic analytics and 2 MB of knowledge across up to 10 sources. The widget carries a momo badge. The one-time conversation allowance is useful for trying the workflow, but it is not a recurring monthly quota. An AI conversation can contain up to 10 AI replies. There are no paid-plan conversation packs to buy on Free.

Starter

Starter costs EUR 29 per month or EUR 319 per year. It includes 500 AI conversations each month, one agent, two team members, the website widget and email channel, the inbox, Help Center, basic analytics and 20 MB of knowledge across up to 50 sources. The widget has no momo badge. Each paid-plan AI conversation can contain up to 25 AI replies. The plan fee includes the conversation allowance; there is no per-resolution fee or credit pack.

Growth

Growth costs EUR 129 per month or EUR 1,419 per year. It includes 2,000 monthly AI conversations, three agents, five team members, Slack, an API, Zapier, webhooks, advanced analytics and 100 MB of knowledge across up to 200 sources. This tier gives a five-person support team a matching team-member allowance. More monthly conversations, agent capacity, knowledge storage and available channels are the plan differences to weigh.

Scale

Scale costs EUR 399 per month or EUR 4,389 per year. It includes 6,000 monthly AI conversations, ten agents, ten team members, an API, Zapier, webhooks, advanced analytics and 500 MB of knowledge across up to 1,000 sources. It is the listed tier with capacity for a ten-person team. Yearly billing is 11 times the monthly price. All plans include the helpdesk inbox; there is no additional per-resolution charge or credit-pack purchase on these plans.

What the monthly and yearly totals look like

For a solo support owner, Starter is EUR 29 per month, or EUR 319 for a year billed annually. That plan includes two team members, so one person can use the available seat capacity without paying for a separate seat charge. Free costs EUR 0, but its 30 conversations are one-time; it is not a monthly volume plan. Choose between them based on whether you are testing the workflow or need a recurring allowance.

For a five-person team, Growth is EUR 129 per month, or EUR 1,419 per year on annual billing. Its five team members, three agents and 2,000 monthly conversations define the included capacity. The plan fee is flat; it does not increase through a per-resolution charge or conversation credit packs. If your team needs more than the included monthly conversations, the stated plan facts do not specify an overage purchase, so compare the listed tiers against your expected workload before choosing.

For a ten-person team, Scale is EUR 399 per month, or EUR 4,389 per year. It includes ten team members, ten agents and 6,000 monthly conversations. The difference from Growth is not just volume: Scale also increases the knowledge allowance to 500 MB across up to 1,000 sources. These totals are subscription prices, not estimated bills that add unknown seat or model charges.

How to choose the best free chatbot for a website

A free chatbot maker can suit a test, but check the included allowance, human handoff and knowledge capacity before choosing a plan.

What makes a price worth paying?

Start with the questions that repeat: shipping status, returns, product details and policies. Then check whether the bot can answer from the content your team trusts, and where unanswered conversations go. For a no-code chatbot builder, also compare how usage is measured and what happens at the free limit. A low advertised price is less useful if the workflow leaves your team to rebuild context or if the allowance does not match your traffic.

For businesses looking for a free AI chatbot maker, also check the unit behind each vendor's allowance. Botpress lists messages, AI usage and conversation bundles, while Chatling uses AI credits whose consumption varies by model. Those measures are not interchangeable with an AI conversation. For momo, the listed fee includes a monthly conversation allowance on paid plans; compare the tier limit, team-member count, agent count, channels and knowledge capacity rather than treating every chatbot's headline number as the same thing.