Top Free AI Chatbot: Personal Chat or Support Desk?
A top free AI chatbot may cost €0 for personal use, while business support plans use flat monthly fees with included AI-conversation allowances. A free personal assistant can help you write or research, but that alone does not make it a customer-support setup. If you need answers grounded in business content and a shared inbox for handoffs, compare the whole workflow and its costs.
Free chatbot plans and a support-desk baseline
Consumer assistants and business support tools solve different jobs. Compare the listed free options with a support desk that includes a website widget and shared inbox.
ChatGPT Free has separate limits for many tools even though everyday text chats are unlimited subject to safeguards. Gemini usage depends on prompt complexity, model, features and chat length.
Free plans, one by one
ChatGPT Free
ChatGPT Free costs €0. Its everyday text chats are unlimited subject to abuse-prevention safeguards, but that does not mean every tool is unlimited. File uploads, image generation, voice, data analysis and other tools have separate usage limits. Limits can change, and the product notifies users when an applicable limit is reached. Paid pricing for an extension cannot be compared from the figures available here.
For a store owner, the practical question is not only how many chats a personal assistant permits. It is whether the setup can answer customers from approved store policies and give the support team a place to receive conversations that need attention. A website support widget and shared support inbox are not listed for this plan in the comparison details.
Gemini free
Gemini’s free option is €0 with a Google account. The supplied plan detail lists access to a Flash-Lite model. Usage is compute-based: prompt complexity, the model and features used, and chat length affect how much a person can do. Limits may change, and prompt or conversation caps can apply. Some resource-intensive features may consume more usage or be unavailable during periods of high demand.
Those limits make a single fixed prompt count a poor way to estimate ongoing use. The supplied subscription detail does not give localized paid prices, so it cannot support a dependable cost for moving to a paid tier. It also does not establish a website support widget, business knowledge citations or a shared customer-support inbox.
Microsoft Copilot free
The details compared here do not provide Microsoft Copilot’s price, usage cap, paid-plan cost or business support deployment terms. Check the product and plan for those specifics before comparing costs or designing a customer-support workflow. A support lead should evaluate a proposed deployment against the actual workflow: customer-facing widget, approved business knowledge, citations, and a handoff route into a team inbox.
Gleen AI free
A secondary listing reports one chatbot and 50 AI conversations per month for Gleen AI’s free plan. The reported allowance may not reflect current plan terms. Ask how the plan counts conversations and what happens when the allowance is used before relying on it for customer traffic.
Across these options, a free chat assistant and a free customer-support desk are not interchangeable. Confirm the deployment, limits and handoff workflow that your team actually needs.
Is there any free AI chatbot for customer support?
There are free AI chat options, but “free” can describe very different products and allowances. ChatGPT Free is €0, with everyday text chats unlimited subject to abuse-prevention safeguards and separate limits for tools. Gemini’s free option is €0 with a Google account, with compute-based usage limits that may vary by model, features and chat length. Gleen’s reported free allowance is 50 AI conversations per month, but verify the current vendor terms before relying on it.
For business support, compare the full workflow rather than a message count alone. Ask whether the plan can display a website widget, use your approved business content, provide cited answers, and send uncertain questions to a shared inbox for a person. In this comparison, momo Free costs €0 once-off and includes 30 AI conversations, a website widget and a shared helpdesk inbox. That allowance is one-time, not monthly, so ongoing traffic needs a plan whose included volume matches the expected workload.
The cost drivers are therefore both financial and operational: the plan fee, the included conversation allowance, the number of teammates, and the staff time needed to maintain accurate policies and answer handoffs. For a broader breakdown of chatbot pricing and usage costs, compare recurring fees with the work your team still needs to do. A free tier can be useful for a small test; it is not automatically an unlimited or complete support operation.
30
Free support includes an inbox, but the AI allowance is one-time—not a monthly allowance
The Free plan includes 30 AI conversations once, not each month. It also includes a website widget and shared helpdesk inbox, so the team has a place to take over when the AI is unsure. Use the allowance to test real visitor questions, review handoffs, and check whether your business content answers common requests clearly.
Start with a small real-visitor test, check the handoff experience, and see whether the support workflow fits before planning for ongoing volume.
Estimate the cost of support
What drives the real monthly cost?
A chatbot’s subscription price is only one part of a support setup. First, account for the work of preparing business knowledge: policies, product details and answers need to be current and clear enough to use. Knowledge can come from a website crawl, PDFs, Word files, plain text and Q&A pairs. Cleaning up conflicting return or shipping information is operational work, even when the plan itself has no setup charge listed.
Next, match expected conversation volume to the plan allowance. Check whether the allowance is monthly or one-time, and understand what counts as a conversation. On paid momo plans an AI conversation can contain up to 25 AI replies; on Free it can contain up to 10. The plans have flat fees with included conversation amounts, no per-resolution fees and no credit packs. That makes the subscription easier to budget than a fee that rises with every resolved ticket, but you still need to choose a plan that fits your traffic.
Handoff quality matters too. Decide what details your business wants to collect before a ticket reaches a person, and decide who will monitor the inbox. The inbox is included on every plan; teammates can take over a conversation live. Your staffing and knowledge-maintenance time remain part of the cost of running support, even though they are not additional plan prices.
Worked plan totals for different team sizes
These examples use momo plan prices only; they are not estimates for ChatGPT, Gemini, Copilot or Gleen. A solo operator choosing Starter pays €29 per month, or €319 for a year billed annually. Starter includes 500 AI conversations per month and two team members, so a solo operator fits within the listed team allowance.
A five-person support team choosing Growth pays €129 per month, or €1,419 for a year billed annually. Growth includes five team members and 2,000 AI conversations per month. A ten-person team choosing Scale pays €399 per month, or €4,389 for a year billed annually. Scale includes ten team members and 6,000 AI conversations per month. Annual billing is eleven monthly payments.
These are plan-fee totals, not a claim that each team will use its full conversation allowance. The price is worth considering when the included volume and team-member allowance match your needs, and when answers grounded in your own content plus an inbox for uncertain cases reduce repetitive work without removing human review. If you need a personal assistant for your own writing instead, a business support desk may solve a different problem than the one you have.
momo plans for business support, from free to paid
Every plan includes a helpdesk inbox; paid plans add a monthly AI-conversation allowance and more team capacity. Compare recurring fees, included volume and team seats before choosing.
Included: Helpdesk inbox for human follow-up, with live teammate takeover · Flat plan pricing without per-resolution fees or credit packs, making plan fees easier to forecast
Free
Try momo with real visitors.
€0€0 forever
- 30 AI conversations, one-time
- 1 agent, 1 team member
- Website widget
- Helpdesk inbox
- Basic analytics
- 2 MB of knowledge, 10 sources
Starter
One agent, steady traffic.
€29€27per month
- 500 AI conversations / month
- 1 agent, 2 team members
- Website widget and email
- Helpdesk inbox and Help Center
- Basic analytics
- No momo badge
- 20 MB of knowledge, 50 sources
Growth
More agents, more channels.
€129€118per month
- 2,000 AI conversations / month
- 3 agents, 5 team members
- Slack, Shopify, WhatsApp, Instagram, Messenger
- API, Zapier and webhooks
- Advanced analytics
- 100 MB of knowledge, 200 sources
Scale
High volume, every channel.
€399€366per month
- 6,000 AI conversations / month
- 10 agents, 10 team members
- Every channel
- API, Zapier and webhooks
- Advanced analytics
- 500 MB of knowledge, 1,000 sources
Need more resources or custom solutions? Contact us for Enterprise plans
Free chatbot and business support questions
Check limits and workflow requirements before relying on a free assistant for customer support.
Does ChatGPT Free have a fixed message limit, or unlimited chats?
Everyday text chats are unlimited subject to abuse-prevention safeguards. Other tools, including file uploads, image generation, voice and data analysis, have separate limits, and available limits can change.
Does Gemini Free have a fixed number of prompts?
Gemini uses compute-based limits affected by prompt complexity, model, features and chat length. Prompt or conversation caps can apply, and usage limits may change.
Can free personal AI chatbots be embedded as a business website support widget?
The details here do not verify website support widgets for ChatGPT, Gemini or Copilot. That does not prove they lack deployment options; check the specific product and plan before building a customer-facing workflow around one.
Does a free chatbot provide a shared inbox for human handoffs?
A shared customer-support inbox is not documented for the personal assistants in this comparison. momo includes a helpdesk inbox on Free, and a teammate can take over a conversation live.
What should a small business budget beyond a chatbot subscription?
Allow for the time needed to prepare and maintain accurate business knowledge, monitor handoffs and answer tickets that need a person. Also check whether the AI allowance is monthly or one-time and whether the team-member and conversation limits suit your workload.
Try a free support desk with your own content
Start with a website widget, business-knowledge answers with citations when confident, and an inbox for conversations that need a person.