AI Chat Bot Free: Plans for Business Support

Free: EUR 0

The Free plan is for trying a business support widget with real visitors. It is a free chatbot creator option for business support, rather than a general-purpose AI chat app. It includes 30 AI conversations as a one-time allowance, rather than a fresh monthly quota. One agent and one team member can use the plan. It also includes the website widget, helpdesk inbox, basic analytics and 2 MB of knowledge across up to 10 sources. The widget carries a momo badge. This is a capped starting point, not an ongoing monthly allowance.

Starter: EUR 29 per month or EUR 319 per year

Starter includes 500 AI conversations per month, one agent and two team members. It adds the website widget and email channel, helpdesk inbox, Help Center, basic analytics and 20 MB of knowledge across up to 50 sources. The widget has no momo badge. Yearly billing is 11 times the monthly price. The included conversation limit is the plan allowance; there is no per-resolution fee or credit pack.

Growth: EUR 129 per month or EUR 1,419 per year

Growth raises the monthly allowance to 2,000 AI conversations and includes three agents and five team members. It adds a Slack channel, API, Zapier and webhooks, advanced analytics, and 100 MB of knowledge across up to 200 sources. The helpdesk inbox is included on every plan, so there is no separate inbox charge listed in these plan prices.

Scale: EUR 399 per month or EUR 4,389 per year

Scale includes 6,000 AI conversations per month, 10 agents and 10 team members. It includes API, Zapier and webhooks, advanced analytics, and 500 MB of knowledge across up to 1,000 sources. Annual prices for the paid plans follow the same 11-times-monthly rule. An AI conversation can contain up to 25 AI replies on paid plans and up to 10 on Free. The AI model is chosen through OpenRouter; a business using the hosted service should consider the listed plan price and allowance when budgeting. No per-resolution fee or credit packs are part of the pricing model.

Start with the unit being billed

A headline price only tells part of the story. For a free AI bot generator or chatbot maker, check whether the offer is for personal chat or a business website support workflow. Check what counts as usage: a message, request, conversation, AI action or resolution can produce a different bill. Tidio defines a billable conversation broadly across live chat, ticket, email and social conversations; Botpress counts an exchange with at least two end-user messages in the billing month. These definitions are not interchangeable with momo’s AI conversation allowance. On paid momo plans, one AI conversation can contain up to 25 AI replies; on Free, up to 10.

Also look for charges outside the advertised plan fee: extra usage, seats, add-ons, model use and a separate human-support inbox. Botsonic lists add-ons for messages, integrations, team members and bots. Botpress Pay-as-you-go starts at $0 per month but charges for AI usage. Tidio lists a separate Lyro AI Agent option as well as paid quotas. Those costs should be checked against the workflow you actually need; a low entry price alone does not settle the monthly total.

Worked totals for the included plans

For one person needing a recurring monthly allowance, Starter costs EUR 29 per month or EUR 319 for a year billed annually. Its two team-member places include room for a solo operator, although it includes one agent. The plan’s annual charge is EUR 319, equivalent to 11 monthly plan fees.

For a five-person team, Growth is the smallest plan listed with five team members: EUR 129 monthly or EUR 1,419 yearly. It includes three agents, so team-member capacity and agent capacity are different limits to check against how the team works.

For a ten-person team, Scale includes 10 team members and 10 agents. Its plan fee is EUR 399 monthly or EUR 4,389 yearly. These totals are plan fees, not an estimate of third-party expenses or any usage beyond included allowances. The price is easier to assess when the quota, team capacity and shared inbox match the actual workload; for a small test, the one-time Free allowance avoids a recurring plan fee.